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Heating and cooling decisions

Work out the right heating and cooling path before comparing quotes

Split system, ducted, gas decisions or a repair - each is a different project with different questions. Find your path, or request quotes if you are still deciding.

Find your path

A request may be sent to up to three eligible suppliers, subject to service-area and supplier availability. Supplier availability and quote outcomes vary.

Wall-mounted split-system air conditioner above a couch in a living room
Clear matching limits

How supplier matching works

Submit your project details once. We look for eligible local suppliers; availability and response times vary.

Up to 3

Supplier matches

Eligible suppliers are selected by service, area and current availability

Every one

ABN-checked suppliers

Suppliers are ABN-checked and manually reviewed before receiving leads

$0

Free for homeowners

No payment and no obligation to hire

No obligation

You decide

Compare any responses and choose whether to proceed

Free to request
Matching subject to supplier availability
No obligation to proceed

Four different projects

Pick the heating and cooling decision you are actually making

Each path has its own planning page with the questions, sources and quote checklist for that job.

Cool or heat one room, or a few rooms

A split system serves individual rooms without ductwork. Plan condenser placement, electrical capacity and room-by-room needs, then compare installation quotes.

Plan a split-system installation

Whole-home comfort through ducts

Ducted reverse-cycle systems heat and cool the whole home through ceiling or floor ducts. Roof-space feasibility, zoning and sizing are assessment questions for your property.

Plan a ducted system

You have gas ducted heating

Gas ducted heating has its own servicing, safety and replacement decisions - including whether to stay with gas or switch to ducted reverse-cycle when the unit ages.

Plan gas heating decisions

An existing system needs fixing

If a system has stopped working or lost performance, repair or replacement is an assessment outcome, not a guess. Document the symptoms and compare service responses.

Plan a repair or service

Hot water is a separate decision

Space heating and hot water are different systems with different options. Plan a hot-water change on the heat pump hot water page.

Before any path

Document the home before choosing a system

These details make every conversation - split, ducted, gas or repair - start from the same facts. They do not replace an onsite assessment.

Rooms and usage

List the rooms you want conditioned, when they are used, and whether heating, cooling or both matter most in your climate.

Existing systems and fuel

Note what heating or cooling exists now, its age and condition, and whether gas is connected. What you have shapes which paths are practical.

Electrical and roof-space context

Note the switchboard age, any solar, and whether there is accessible roof or underfloor space. Capacity and duct feasibility are assessed onsite, but the context helps.

Building fabric

Insulation, orientation, window sizes and draughts change what any system must work against. Mention known issues so sizing conversations start honestly.

The honest trade-offs

Decide with questions, not rankings

No single system suits every home. Each trade-off resolves against your rooms, climate, existing services and how you use the home.

Split versus ducted

Ask how many rooms genuinely need conditioning and for how much of the year. The answer, not a general ranking, points at one path or the other.

Reverse-cycle versus separate systems

One reverse-cycle system heats and cools; separate systems can suit homes with existing gas heating. Ask providers to explain the trade-off for your rooms and climate.

Repair versus replace

Age, fault history, refrigerant type and parts availability drive this. Ask for the assessment findings in writing before deciding either way.

Stay with gas or electrify

When a gas heater ages, compare like-for-like replacement against ducted reverse-cycle using your own usage, tariffs and equipment - not a universal answer.

Compare like with like

Make each heating and cooling proposal answer the same six questions

Whichever path you take, proposals become comparable when the scope behind the total is visible.

1

System and capacity rationale

The proposed equipment and how room sizes, climate and usage informed the recommendation.

2

Electrical or gas scope

What supply, circuit or gas work is included, who performs it, and what completion evidence applies.

3

Placement and noise

Indoor and outdoor unit locations, clearances, and likely noise at bedrooms, boundaries and neighbours.

4

Ducts and zoning

For ducted systems: duct runs, zones, return air, and what roof-space constraints were assumed.

5

Licences and compliance

Who holds the refrigerant handling licence and any state electrical or gas licence, and what certificates you receive.

6

Warranty, exclusions and changes

Product and workmanship responsibilities, excluded conditions, and the written process for scope changes.

How it works

Request supplier matches in three simple steps

Requesting supplier matches is free and does not obligate you to hire.

1

Tell Us What You Need

Share details about your heating and cooling needs using the request form.

2

Look for Supplier Matches

We look for up to 3 eligible HVAC specialists based on service fit, coverage and current availability.

3

Compare Any Responses

Compare any responses you receive, including scope, price, timing and supplier terms. You decide whether to proceed.

Authority directory

Starting points, not a national rulebook

Each source has a stated role and limit. Use the licence registers and safety regulators relevant to the property and proposed work.

Australian Refrigeration Council

Licence Check

The consumer lookup for checking that a technician holds a current federal refrigerant handling licence, required for air conditioning work involving refrigerants.

Limit: Covers refrigerant handling only. It is not proof of state electrical or gas licences, insurance or overall capability.

Open source page (opens in a new tab)

YourHome (Australian Government)

Heating and cooling

Federal guidance on how home heating and cooling choices interact with climate, building fabric and energy use.

Limit: Design and efficiency guidance. It does not cover licensing, compliance or the rules for your jurisdiction.

Open source page (opens in a new tab)

Energy Safe Victoria

Using gas safely

Victorian safety-regulator guidance on gas appliance servicing, including carbon monoxide testing by a qualified gasfitter.

Limit: Victoria only. Gas safety regulators and requirements differ in other states and territories.

Open source page (opens in a new tab)
The Wombat mascot wearing a headset adjusting a wall thermostat in a living room

Get up to 3 free heating and cooling quotes for your property

Requesting quotes is free for homeowners, and a request may be sent to up to three eligible suppliers, subject to service-area and supplier availability. Still deciding between paths? Share the rooms, the existing systems and what you want to change - providers can assess the options onsite.

About your Heating & Cooling Project

FAQ

Frequently Asked Questions

Clear answers to the questions homeowners usually ask before comparing quotes.

1

Should I choose a split system or ducted air conditioning?

That depends on how many rooms genuinely need conditioning, for how much of the year, and whether the home has usable roof or underfloor space for ducts. A split system suits individual rooms; ducted systems condition the whole home. Compare against your rooms and usage rather than a general ranking.
2

What is reverse-cycle air conditioning?

A reverse-cycle system both heats and cools using the same unit. Whether one reverse-cycle system or separate heating and cooling suits your home depends on the rooms, your climate and what systems and fuel connections already exist.
3

Should I repair or replace an existing system?

That is an assessment outcome. Age, fault history, refrigerant type and parts availability all matter, and the answer differs by system. Ask for the assessment findings in writing before committing either way.
4

I have gas ducted heating - what are my options?

Gas ducted heating has its own servicing and safety decisions, and when a unit ages you can compare like-for-like replacement against switching to ducted reverse-cycle. The right answer depends on your usage, tariffs and equipment, not a universal rule.
5

What licences should heating and cooling installers hold?

Air conditioning work involving refrigerants requires a federal refrigerant handling licence, checkable through the Australian Refrigeration Council lookup. Electrical and gas work require state or territory licences that vary by jurisdiction. Ask who holds each licence for your job and verify before hiring.
6

What information should I gather before requesting quotes?

List the rooms you want conditioned and when they are used, what systems and fuel connections exist now, the switchboard age, any solar, and whether there is accessible roof space. These details make proposals comparable; sizing still needs an onsite assessment.
7

What should a heating and cooling proposal include?

Compare the system and capacity rationale, electrical or gas scope, unit placement and likely noise, duct and zoning details where relevant, the licences involved, compliance documentation, warranty responsibilities, exclusions and the written process for scope changes.
8

How does The Wombat heating and cooling request work?

Requesting a supplier match is free for homeowners. A request may be sent to up to three eligible suppliers, subject to service-area and supplier availability. Supplier availability and quote outcomes vary, and you should independently verify the provider and written scope before hiring.

For heating and cooling installers and HVAC contractors

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